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Returns & Exchanges

Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Return Window
Items can be returned within 14 days of delivery.

Eligibility
To qualify for a return or exchange:

  • Items must be unworn, unwashed, and in original condition

  • Tags must still be attached

  • Proof of purchase is required

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Personalized or custom items

Refund Process
Once we receive and inspect your return, refunds will be issued to your original payment method within 5–7 business days.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

To start a return, email Valleygirltheshop@outlook.com.